1. About these terms
Pursible is a brand operated by Pursible Technology Limited. These Terms of Use (“Terms”) are an agreement between you and Pursible Technology Limited(“Pursible”, “we”, “us”), a company registered in Nigeria. They apply to the Pursible app, the website at pursible.com and our waitlist (together, the “Service”).
By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Service.
2. What Pursible is, and is not
Pursible is a technology platform. Pursible is not a bank and does not take deposits. NGN account numbers, transfers, withdrawals and conversions are provided by regulated partners, and your use of those features is also subject to their terms, which we will show you where they apply.
Stablecoins such as USDC and USDT are digital assets issued by third parties. They are not legal tender, are not issued or guaranteed by Pursible, and their value or availability can change. Balances held through Pursible are not covered by any deposit insurance scheme.
3. Who can use Pursible
To open an account you must:
- be at least 18 years old;
- be a resident of Nigeria;
- have a valid BVN or NIN that belongs to you;
- open only one account, for yourself, and not on behalf of anyone else;
- not be subject to sanctions or otherwise barred by law from using financial services.
We may refuse to open an account, or close one, if these conditions aren't met.
4. Your account and security
- The information you give us must be true, complete and kept up to date.
- Keep your password and transaction PIN secret. Never share them with anyone, including people who say they work for Pursible. We will never ask for them.
- You are responsible for activity on your account that is carried out with your password and PIN, unless you told us your account was compromised before the activity happened.
- Tell us straight away at support@pursible.com if you think someone else has accessed your account.
5. Verification tiers and limits
Pursible uses three verification tiers. Each one unlocks more of the Service:
- Tier 1: your own NGN account number, NGN withdrawals, stablecoin deposits, and conversion of stablecoins to naira.
- Tier 2: Tier 1, plus crypto withdrawals to external wallets.
- Tier 3: Tier 2, plus a USD account, once our USD account provider approves it.
What each tier requires is described on our Features page and in the app. Each tier has transaction and balance limits, which are shown in the app. We may change the requirements or the limits when our partners or the law require it, and we will show the current ones in the app.
If a payment would take you over a limit, we may hold the excess until you complete the next tier or the limit allows it, or return it to the sender. Some verifications need a manual review, which can take longer. Proof of address must be renewed periodically, and the screening for Tier 3 is repeated at least every 90 days. Your tier may go down if either lapses.
6. Payments, conversions and withdrawals
- Before you confirm a conversion, we show you the rate and the exact amount you will receive. That rate is held for a short time shown in the app. Once you confirm, a conversion can't be reversed.
- Withdrawals can only be made to bank accounts in your name that you have added, and need your transaction PIN.
- We may delay, hold or refuse a transaction while we carry out checks, if we suspect fraud or a breach of these Terms, or if the law or a partner requires it.
- If money reaches your account by mistake, you must tell us, and we may reverse it.
7. Fees
Any fee that applies to a transaction is shown in the app before you confirm it, together with the amount you will receive. We will not charge a fee that wasn't shown to you first. If we introduce or change a fee for a feature you already use, we will tell you in the app before it applies.
8. Prohibited use
You must not use the Service, or let anyone else use your account, to:
- break any law, including laws on money laundering, terrorist financing, fraud, tax evasion and sanctions;
- receive or send money for illegal goods or services, or the proceeds of crime;
- act on behalf of another person or business without telling us, or let someone else use your account;
- give false information, or use someone else's identity or documents;
- scam, deceive or harass anyone;
- interfere with, probe or attack the Service, or copy, scrape or reverse-engineer it;
- get around a limit, a verification step or a hold.
We may report suspected illegal activity to the authorities, as the law requires, and we may not be allowed to tell you that we have.
9. Suspension and closing your account
You can close your account at any time by contacting support@pursible.com. Before it closes you must withdraw any balance, unless the law requires us to hold it.
We may suspend, restrict or close your account if you break these Terms, if we suspect fraud or other illegal activity, if a regulator, court or partner requires it, or if we stop offering the Service. Where the law allows, we will tell you why and give you notice. After closure we keep certain records for the periods set out in our Privacy Policy.
10. Availability of the Service
We work to keep the Service available and accurate, but it may sometimes be unavailable because of maintenance, problems with a partner or network, or events outside our control. We may change, add or remove features. We don't guarantee that the Service will always be uninterrupted or error-free.
11. Limitation of liability
Nothing in these Terms limits any liability that can't be limited under Nigerian law, including liability for fraud or for death or personal injury caused by negligence.
Subject to that:
- we are not liable for losses caused by your failure to keep your password or PIN secret, by information you gave us that was wrong, or by your breach of these Terms;
- we are not liable for losses caused by the acts or failures of banks, payment networks, stablecoin issuers or blockchain networks that we don't control, or by events outside our reasonable control;
- we are not liable for indirect or consequential losses, or for loss of profit, business or opportunity;
- our total liability to you for any claim is limited to the amount of the transaction the claim relates to, or, where no transaction is involved, the fees you paid us in the 12 months before the claim.
12. Complaints
If something goes wrong, contact support@pursible.com. We will acknowledge your complaint and aim to resolve it as quickly as we can. If you are not satisfied with our response, you may have the right to escalate it to the relevant regulator of our payment partners.
13. Changes to these Terms
We may update these Terms. The date at the top shows when they last changed. If a change is significant, we will tell you in the app or by email before it takes effect. If you keep using the Service after that, you accept the new Terms. If you don't accept them, you can close your account.
14. Governing law and disputes
These Terms are governed by the laws of the Federal Republic of Nigeria. We will try to settle any dispute with you informally first. If we can't, the courts of Nigeria have jurisdiction.
15. Contact us
Email support@pursible.com. See also our Contact page.